Orders & Shipping
Are the bikes eligible for subsidies available in France?
Oui! All of our bikes are EN15194 compliant are eligible for the subsidies available in France, and a large number of our existing customers have already claimed these Your invoice will be sent by em…
Can I order using Cycle to Work schemes?
Please see our Cycle to Work Scheme page for more details. Click here.
Do you ship outside of the EU?
Shipping is available to all mainland European destinations via our online store Crowdfunding campaigns usually permit shipping worldwide audiences where courier networks are able to service this. Mo…
How much does shipping cost?
Shipping costs are calculated at checkout based on your address and the items in your Basket. The shipping cost will be shown on the checkout page before you confirm your payment details.
How will my ebike arrive?
This depends on the model you have chosen: Assembly Guides AM1: Assembling an AM1 is easy. No specialist expertise is required and the process has been completed by thousands of riders worldwide. We…
When will my order arrive?
Delivery estimates for items on our online store are shown on the product pages when you add these to your Basket. Latest AMX Indiegogo delivery expectations can be found via the link below. AMX Deli…
Where do you ship?
Shipping is available to all mainland European destinations via our online store. Crowdfunding campaigns usually permit shipping worldwide audiences where courier networks are able to service this. M…
Will I receive a Tracking Number for my delivery?
When your order is dispatched you will receive an email containing your courier Tracking Number which allows you to monitor delivery.