Orders & Shipping
Are the bikes eligible for subsidies available in France?
Oui! All of our bikes are EN15194 compliant are eligible for the subsidies available in France, and a large number of our existing customers have already claimed these Your invoice will be sent by em…
Can I order using Cycle to Work schemes?
Please see our Cycle to Work Scheme page for more details. Click here.
How much does shipping cost?
Shipping costs are calculated at checkout based on your address and the items in your Basket. The shipping cost will be shown on the checkout page before you confirm your payment details.
How will my ebike arrive?
This depends on the model you have chosen: AMX: Your ebike will arrive '85% assembled' there is some final assembly required to get your bike from the box to the road. Clear instructions are availabl…
Where do you ship?
Shipping is available to all mainland European destinations via our online store. We also ship to US & Canada. Crowdfunding campaigns usually permit shipping worldwide audiences where courier network…
Will I receive a Tracking Number for my delivery?
When your order is dispatched from our UK fulfilment centre you will receive an email containing your courier Tracking Number. This allows you to monitor your delivery.