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AMX Indiegogo Campaign

How can I access the Backerkit Survey for my Indiegogo order?

You will receive an email link to your Backerkit Survey around two weeks after your Indiegogo pledge Following this link will guide you through the process to customise and finalise your order If you…

Updated 9 months ago by Ric

How can I add accessories to my Indiegogo order?

If you pledged via our Indiegogo campaign , you can add any accessories to your order via your Backerkit Survey, which will be emailed to you around two weeks after your Indiegogo pledge. What access…

Updated 9 months ago by Ric

How can I amend my AMX Indiegogo order delivery address?

It is no longer possible to amend the delivery address for your AMX order backed via our Indiegogo campaign. In extenuating circumstances, we may be able to make exceptions via our support.

Updated 9 months ago by Ric

Indiegogo Refunds

In the event we are unable to deliver your AMX due to legal or practical limitations on the import or delivery of your bike, we will refund you 75% of the amount of your campaign contribution. You ar…

Updated 1 year ago by Ric

What accessories are available through Backerkit?

Backerkit gives you the opportunity to add a range of extras to your AMX to customise your ride. Adding accessories through Backerkit ensures they will arrive with your AMX and avoids extra delivery…

Updated 1 year ago by Ric

What duties and taxes will be applicable to my Indiegogo Pledge?

Taxes and duties vary significantly based on each Backer’s location; to ensure we collect only the sums due by the relevant Governments the duties and taxes for your AMX will be calculated and collec…

Updated 11 months ago by Ric

When will my Indiegogo AMX order arrive?

If you've ordered an AMX on the website the relevant delivery estimate is shown on the product page. If you pledged via our 2019 Indiegogo campaign or pre-ordered and AMX LE on our website you will b…

Updated 9 months ago by Analog Motion

Will my Indiegogo pledge guarantee I receive a bike?

Indiegogo uses standard terms and conditions for all crowdfunding campaigns that reflect the legal realities of crowdfunding. This is because whilst they provide the platform, they are not responsibl…

Updated 11 months ago by Ric

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